NGO travel management — field-ready, donor-defensible.
Tulla Travel supports NGOs, UN agencies, foundations and donor-funded programmes with the specific discipline non-profit travel demands: field deployments into complex geographies, donor visits, batch visa handling, duty-of-care protocols and grant-coded reporting that survives audit.
A serious travel partner for serious organisations.
Field-heavy routing
We know the domestic legs, charter options, security-aware routing and ground handlers across East and Central Africa.
Grant-coded reporting
Bookings tagged by project, grant and cost centre from the point of quote — clean allocation for donor reporting.
Duty of care built in
Traveller tracking, insurance with med-evac cover, security briefings and 24/7 in-trip escalation for high-risk deployments.
Batch visa handling
Delegation visas, letters of invitation, multi-embassy submissions and refusal-recovery for field cohorts.
Donor-visit discipline
Board visits, funder tours and inspection trips handled with the same rigour as a trade mission.
Trained on non-profit workflows
Per-diem-aware, budget-band aware, and comfortable with per-diem rules, funder policies and lowest-logical-fare requirements.
End-to-end scope, one accountable team.
Field deployments
Rotations, project launches and multi-site programmes across Kenya, Uganda, Tanzania, Rwanda, South Sudan, Ethiopia and DRC.
- Domestic Kenya routing
- Charter coordination
- Security-aware ground
Donor & board visits
Structured donor tours, board field visits and funder inspections coordinated with the receiving programme.
- Programme-linked scheduling
- Executive handling
- Documentation packs
Batch visa & documentation
Group visa applications, invitation letters, yellow-fever tracking and delegate-level document files.
- Multi-embassy staging
- Refusal recovery
- Batch appointments
Traveller safety & reporting
Insurance with med-evac, traveller tracking, incident logs, monthly spend reports coded to grant.
- 24/7 escalation
- Grant-coded ledgers
- Audit-ready records
From enquiry to homecoming — one thread, one coordinator.
- Step 01
Discovery
Volumes, policy, current pain points, cost-centre logic.
- Step 02
Programme design
Coordinator assignment, SLAs and rate strategy in writing.
- Step 03
Activation
Traveller, approver and finance onboarding — usually 2–3 weeks.
- Step 04
Run & support
Day-to-day bookings, in-trip support, single-invoice billing.
- Step 05
Review & refine
Monthly reviews, policy tuning and continuous savings.
Why organisations across Kenya trust Tulla Travel.
- Nairobi head office with a named coordinator on every account
- IATA-accredited air ticketing with airline-neutral routing
- 24/7 in-trip support with WhatsApp escalation for active travellers
- Single-invoice billing, itemised and reconciled monthly
- Direct supplier relationships — no opaque mark-ups
- Kenya-registered, GDPR-aware traveller data handling
Industries served
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Frequently asked questions
Straight answers from our coordinators. Missing something? Send a note and we'll reply within one working hour.