Visa support services — cleaner files, faster outcomes.
Tulla Travel provides visa support services in Kenya for business travellers, executives, delegations and NGO field teams. Schengen, UK, US, UAE, China, Middle East and African visas — with batch handling for delegations, refusal recovery and invitation letter packs sized to embassy expectations.
A serious travel partner for serious organisations.
Documentation-first approach
Roughly two-thirds of visa delays are documentation quality, not embassy speed. We fix the file before it's submitted.
Batch handling for delegations
Bundled applications by embassy, single documentation owner, block appointments and one tracker updated daily.
Refusal recovery
When a visa is refused, we diagnose why, re-file with corrected documentation and coordinate the appeal or re-application.
Realistic timelines
We tell you what an embassy is actually doing right now — not the published brochure timeline.
Global coverage
Schengen, UK, US, UAE, China, Japan, India, plus all African visa regimes handled from Nairobi.
Embassy-aware advice
We know which embassies accept walk-ins, which require appointment blocks and which are currently on backlog.
End-to-end scope, one accountable team.
Business visas
Business visa applications for executives and corporate travellers — invitation letters, host confirmations, itinerary packs.
- Invitation letter packs
- Corporate host confirmations
- Itinerary documentation
Delegation & group visas
Multi-embassy staging for delegations, letters of invitation from host organisations, block appointments.
- Multi-embassy staging
- Block appointments
- Single documentation owner
Schengen, UK & US visas
Standard, priority and super-priority handling where slots are available. Repeat-traveller advantage.
- Priority slot booking
- Repeat-traveller filing
- Documentation review
African & regional visas
EAC handling, Ethiopia, DRC, South Sudan, Rwanda, and the wider continent — including approval-reference handling.
- EAC & East Africa Tourist Visa
- DRC & South Sudan handling
- Approval reference tracking
From enquiry to homecoming — one thread, one coordinator.
- Step 01
Discovery
Volumes, policy, current pain points, cost-centre logic.
- Step 02
Programme design
Coordinator assignment, SLAs and rate strategy in writing.
- Step 03
Activation
Traveller, approver and finance onboarding — usually 2–3 weeks.
- Step 04
Run & support
Day-to-day bookings, in-trip support, single-invoice billing.
- Step 05
Review & refine
Monthly reviews, policy tuning and continuous savings.
Why organisations across Kenya trust Tulla Travel.
- Nairobi head office with a named coordinator on every account
- IATA-accredited air ticketing with airline-neutral routing
- 24/7 in-trip support with WhatsApp escalation for active travellers
- Single-invoice billing, itemised and reconciled monthly
- Direct supplier relationships — no opaque mark-ups
- Kenya-registered, GDPR-aware traveller data handling
Industries served
Tell us what you need — we'll respond within one working hour.
Frequently asked questions
Straight answers from our coordinators. Missing something? Send a note and we'll reply within one working hour.